American International Group NOVI web-based recall service

Contact Information

Phone: +1.212.458.3247


American International Group
80 Pine Street, 30th Floor
New York NY 10005
United States

American International Group (AIG) offers NOVI, a web-based service designed to help companies estimate the cost of recall incidents. NOVI provides food and beverage companies an estimate of their probable maximum recall loss in the event of an accidental contamination. The estimate uses more than 80 data points and a proprietary methodology based on AIG’s more than 25 years of experience providing contaminated product insurance, extensive analysis of thousands of recall incidents, and input from a leading food safety consultant, NSF International. The free service is available in six languages to food and beverage manufacturers in 11 countries: US, United Kingdom, Germany, Austria, Belgium, Canada, Denmark, Italy, Netherlands, Spain and Switzerland.  

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June 2015

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