The success of the past decade in the pet food and pet retailing industries may not be sustainable if the industries don’t pay close attention to coming changes. Dave Bolen, former CEO of several major pet retailers and now a retail consultant, told the opening session of Petfood Forum that “I am worried that our success could be a disadvantage to further growth in the pet industry.”

The passion to improve the lives of companion animals is what drives many in the pet food industry. That same passion caused Jackson Galaxy to transform from a part-time musician and animal shelter employee to one of the US’s best known cat behaviorists.