Articles by Tim Wall

3 steps to earning skeptical pet owners’ trust

Three steps can help a pet food company achieve dog, cat and other pet owners’ trust.
Pet food buyers’ may have become jaded and skeptical over the past several decades, as violations of the public trust by government, business, religious and other institutions became more visible.
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35 lawsuits combine over Hill’s vitamin D dog food recall

A Judicial Panel on Multidistrict Litigation consolidated 35 lawsuits against Hill’s Pet Nutrition into a single federal legal action.
The United States District Court in Kansas City, Kansas will hear the case, likely due to its proximity to Hill’s headquarters and production facilities.
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J.M. Smucker recalls cat food over unspecified ingredient

The J. M. Smucker Company voluntarily recalled specific lots of Special Kitty wet, canned cat food due to health concerns potentially associated with ingredients believed to not meet the company's quality and safety standards.
Ingesting affected product may cause nausea with excessive salivation, diarrhea or vomiting to more severe symptoms including difficulty walking, seizures and, in extreme situations, death.
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13 CBD pet product companies warned by FDA

On November 25, the FDA announced that it sent warning letters to the CBD product makers.
Thirteen companies making cannabidiol (CBD) products for pets were among the 15 warned by the U.S. Food and Drug Administration that their sales of pet and human products containing CBD violated the Federal Food, Drug, and Cosmetic Act (FD&C Act).
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Tips to minimize damage during pet food recalls

Appearing open and cooperative during a recall matters to pet owners. Pet food company executives must avoid doing anything that looks like delaying or stonewalling.
During recalls, pet food and treat companies can minimize health risks to dogs, cats and other animals, along with damage done to brands’ reputations.
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Dog, cat food recalls low so far in 2019, but could rise

Stericycle Expert Solutions examined recall trends during the past quarter along with industry events to create the report “Stericycle Recall Index Q3 2019.”
Despite the relative lull post-FSMA, pet food safety consultants warn that conditions may be ripe for more recalls since the U.S. Food and Drug Administration may pay special attention to pet food, as it does with baby food.
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