Mr. Flinchbaugh is a founder and partner of the Lean Learning Center. He is a graduate fellow of the highly-regarded Leaders for Manufacturing Program at the MIT, where he received an MBA from the Sloan School of Management and a Master's of Engineering degree. Flinchbaugh is co-author of The Hitchhiker's Guide to Lean: Lessons from the Road. Andy Carlino is the co-author. This book reveals the most critical lessons learned over the authors' combined 30-plus years of exploring lean highways. It shares concepts and stories based on real-world applications. For more information, visit www.hitchhikersguidetolean.com. Mr. Flinchbaugh can be reached at Jamie@LeanLearningCenter.com.