The ongoing strength and growth of pet food omnichannel

Omnichannel shopping — buying pet food both in physical stores and online — really took off during the pandemic and is still a popular choice for pet owners.

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Omnichannel pet food shopping became more popular during the pandemic and is still preferred by many pet owners.
Omnichannel pet food shopping became more popular during the pandemic and is still preferred by many pet owners.
yacobchuk I iStock.com

Omnichannel shopping — purchasing pet food both in brick-and-mortar (B&M) stores and online — really took off during the pandemic and seems to have staying power. That may be inspiring companies to venture into a space that David Sprinkle, director of pet market research for Packaged Facts, called “omnimarket” during his Petfood Forum 2023 presentation.

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