US veterinary services changing, says Packaged Facts

Recent years have seen significant consolidation in the industry, with veterinary practices being bought up under one umbrella.

(Tom Wang |
(Tom Wang |

The US market for veterinary services is undergoing transformation, according to Packaged Facts’ new report “Pet Industry Outlook: Veterinary Services and Pet Product Retailing.” The industry has long been the domain largely of independent practitioners, veterinarians who opened up shop in standalone practices and animal hospitals. But recent years have seen significant consolidation in the industry, with veterinary practices being bought up under one umbrella. And as big-box pet product retailers seek ways to stave off the loss of sales to e-commerce, they’re increasingly looking to veterinary and non-medical pet services. Most animal hospitals remain independent, but between the aging demographics of the veterinarian profession, the heavy debt load of recent veterinary school graduates, and the money being offered by consolidators, the consolidation wave will continue.

Changes reshaping the veterinary industry

  • Mars Inc. has brought some of the largest animal hospital chains under its expansive pet market umbrella: Banfield, BluePearl, Pet Partners and now VCA.
  • PetSmart, Petco and Walmart have all added or are looking to add additional veterinary service offerings to their stores.
  • Private equity firms including KKR and Shore Capital Partners and many others have been scooping up veterinary practices.
  • Veterinary distributor Henry Schein announced it was spinning off its animal division and combining it with Vets First Choice, a high-flying and well-capitalized e-commerce startup that focuses on increasing patient compliance.

About Packaged Facts report on veterinary services

This report contains data tracking how the industry is changing, how pet owners view veterinary services and the role of their veterinarian, and how this market sector affects the fast-changing outlook for pet product manufacturers, marketers, retailers, service providers and investors.

“Pet Industry Outlook: Veterinary Services and Pet Product Retailing” forecasts market size and growth for the industry, examines new product activity and sales trends, and analyzes trends and shifts in how veterinary services are meeting the needs of today’s pet owners. The report contains insight from Packaged Facts’ exclusive surveys of pet owners, including surveys conducted in February/March 2018 and March/April 2018, featuring new data specific to pet owners’ attitudes and expectations about veterinary services. The report contains dozens of numerical tables and charts, as well as numerous market and marketing images across key topics.

Report Methodology

The information contained in Pet Industry Outlook: Veterinary Services and Pet Product Retailing was obtained from primary and secondary research, drawing on national online consumer polls of US adult pet owners (age 18+) conducted on an ongoing basis by Packaged Facts; participation in veterinary and pet industry conferences including VMX Veterinary Meeting & Expo 2018, Global Pet Expo 2018, and Petfood Forum 2018; interviews with external pet market experts and trade association executives; extensive research in trade, business, government, and corporate publications and other sources; and Packaged Facts’ extensive collection of research and reports on the pet market.

About Packaged Facts

Packaged Facts, a division of, publishes market intelligence on a wide range of consumer market topics, including consumer demographics and shopper insights, consumer financial products and services, consumer packaged goods and retailing, and pet products and services.

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