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In a digital age, face-to-face interaction still key

In spite of the myriad ways to communicate with each other and customers, physical attendance to pet industry tradeshows continues to grow.

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Photo courtesy of Marshfield Food Safety
Photo courtesy of Marshfield Food Safety

Zoomark International, a Europe-based trade event for the pet supplies market, wrapped up its 2017 show in May and recently released its show numbers. Unsurprisingly, the trend compared to its 2015 show was one of growth: 735 exhibitors, an increase of 17 percent, and a 36 percent increase in the number of foreign buyers and operators.

I say “unsurprisingly” because they’re not the only ones to see growth so far this year. Global Pet Expo, presented by the American Pet Products Association and the Pet Industry Distributors Association, held in Florida, USA, saw total buyer attendance grow 9.5 percent from 2016 numbers — international buyer attendance was up 22 percent, according to event organizers. Petfood Forum (full disclosure: Petfood Forum is organized and put on by WATT Global Media and Petfood Industry), a three-day conference and tradeshow geared towards the pet food industry, brought in 3,000 pet food professionals and close to 280 exhibitors, surpassing 2016 attendance and exhibitor figures. SuperZoo, another notable conference and national show for pet retailers, saw growth in 2016, and there’s no reason to believe the event won’t see more of the same when it takes place in Las Vegas, Nevada, USA, in July 2017.

With so many ways to do business, why do traditional tradeshows continue to thrive? The money, the time, the effort involved to get to the venue, to say nothing of long days filled with meetings, events and individual company goals to achieve — why bother, in an age where product catalogues can be found online, smartphones and communications programs like Skype and GoToMeeting have made even international meetings inconvenient only in terms of time zone, and time is more precious than ever in a fast-paced, constantly changing industry?