Customers can return recalled cans for a full refund at their local retailer. For more information, please call 866-800-2917.
Pet food safety and recalls
Pet food is safer, more transparent and more regulated than before, Cathy Enright, president and CEO of the Petfood Institute (PFI) told Petfood Industry.
“The challenge now is helping the public realize that recalls are part of food safety program,” she said. “Our job is to help people figure out what’s real and what’s safe. The pet food conversation is a crowded space, now. To end the he-said she-said, provide actual information like research and surveys.”
Five key steps in pet food manufacturing help the pet food industry avoid recalls, she said.
Identify reliable sources of ingredients
Design hygienic, secure facilities
Increase inspection and testing of ingredients
Monitor manufacturing parameters such as temperature, pH, pathogens and equipment
Ensure safety, quality and traceability of finished products.
Pet owners want a lot from their pet food brands. They want primary proteins that suit what they believe is best for their animal. They want grains or they don't. They want something customized, but it has to be easy to understand.
