‘All of the Above’ and pet product channel shopping trends

Omnichannel shopping continues to evolve as pet owners eschew the either/or concept and use whatever’s most convenient.

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The continued expectation of convenience in purchasing has led to the strengthening of the omnimarket approach to pet food shopping.
The continued expectation of convenience in purchasing has led to the strengthening of the omnimarket approach to pet food shopping.
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In an “omnimarket” world of pet industry competition, how do retail shopping patterns play out for pet food? Discount stores/supercenters (including Walmart) and supermarkets combined are the top channel for pet food shopping, according to MRI-Simmons Spring 2024 data, drawing 56% of category purchasers. Rounding out the top three channels for pet food purchasing are online (36%) and pet specialty stores (31%). Overall pet food shopping rates are fairly consistent across the Gen Z to Boomer generations for these top channels.

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