United Pet Group, a division of Spectrum Brands, Inc. is voluntarily recalling multiple brands of packages of rawhide dog chew products that were distributed to retail outlets and sold online in the US.
The recall was initiated after United Pet Group identified that certain of its rawhide chew manufacturing facilities located in Mexico and Colombia, as well as one of its suppliers in Brazil, were using a quaternary ammonium compound mixture as a processing aid in the manufacturing of rawhide chews. The compound is an anti-microbial chemical that is approved for cleaning food processing equipment, but it has not been approved in the US as a processing aid in the production of rawhide chews for dogs.
United Pet Group received limited reports of pet illness based on the volume of possibly affected rawhide chew products manufactured and distributed. The primary complaint received from consumers was that the affected product had an unpleasant odor. Diarrhea and vomiting were also reported.
Exposure to quaternary ammonium compounds through direct ingestion may cause the following symptoms in dogs: reduced appetite, and gastric irritation including diarrhea and vomiting. These symptoms may require treatment by a veterinarian depending on severity.
The affected product was distributed nationwide from United Pet Group’s Edwardsville, Illinois, USA distribution facility and was delivered to consumers through various retail establishments including online outlets. All of the dog chew products included in the voluntary recall identify an expiration date ranging from 06/01/2019 through 05/31/2020 located on the back of the package.
United Pet Group, a Division of Spectrum Brands, Inc. 3001 Commerce St. Blacksburg, VA 24060 1-800-645-5154 Consumers who have purchased the products described above are urged to dispose of the product or return it directly to United Pet Group or to the retail establishment where they initially purchased the product for full refund.
If consumers have these products, they may contact the United Pet Group consumer affairs team at 1-855-215-4962 between the hours of 8:00 AM – 11:00 PM Eastern Standard Time for a refund.
Consumers with questions may call the consumer affairs team at the number listed above.
For press inquiries, please contact Meg Rowley at 985-237-9786, Monday through Friday 9:00 AM - 5:00 PM Eastern Standard Time.
This voluntary recall is being conducted with the knowledge of the Food and Drug Administration.
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