Pet Valu, a Canadian specialty retailer of pet food and supplies, has issued its second Environmental, Social, and Governance (ESG) report, covering the fiscal year that ended on December 30, 2023. The report details the company’s approach to key ESG initiatives that support its long-term goals, operational efficiency and sustainability practices.
"Building on a foundation of responsible and sustainable business practices, we took incremental steps in 2023 to enhance our oversight and management of key ESG factors," said Richard Maltsbarger, CEO of Pet Valu. “Our metrics indicate that these strategies are delivering value for our stakeholders as we strive to be Canada’s preferred pet retailer.”
Highlights from the report include several key initiatives:
- Franchisee support: Pet Valu bolstered engagement with its franchisees, including the establishment of a self-elected franchisee council for its Chico banner and the introduction of Safe & Ready assessments.
- Work environment improvements: The company invested over $1 million in new safety technology for Animal Care Experts (ACEs) and provided diversity insights within the ACE workforce.
- Emissions reduction: Pet Valu continued efforts to reduce its emissions by consolidating distribution networks into larger, more efficient facilities.
- Supply chain governance: Pet Valu published its first "Modern Slavery Report," detailing policies and due diligence measures to mitigate risks related to forced or child labor within its supply chain.
- Product safety and quality: The company required third-party social audits for new proprietary brand manufacturers in Asia and South America to maintain high product standards.
“I am proud of the efforts by our ACEs and franchisees to deliver value to pet owners and communities,” added Maltsbarger. "We aim to continuously improve our practices, in alignment with stakeholder feedback and upcoming disclosure requirements."
Pet Valu’s ESG report reinforces its dedication to responsible corporate practices as it looks ahead to further enhancements in sustainability, governance, and transparency. Download the full report here.
Adapted from a press release.
